Employees
Question one. Is it clear to you as an employee that your role demands in attaining the objectives of First State Bank’s Roanoke Branch?
The subject of discourse to this question is to enlighten the employees that cause a positive impact in satisfaction of the company’s turnover. This is triggered when the laborers have a sense of direction in how they fit in the long term vision of an organization (Heathfield n.p)
Question two. Will you be rendering your services in First State Bank’s Roanoke Branch that you are working in the next three years?
The purpose of addressing this question is to comprehend that a satisfied laborer acts as a promotion tool through the word of mouth for a particular company. Therefore, this question is deemed immense and if the response is no, it should alert the entire organization and instant corrective measures should me reaffirmed to solve the problem before it’s too late.
Question three. What are the roles of employees in industrial relations?
The purpose of addressing this question is to establish the functioning of labor relations and unions. It is important for individuals to understand that labor relations employees have the responsibility to prepare any relevant information that is deemed to ensure appropriate management with an objective assurance of a collective bargaining process. The study will be essential for a person with a calm professional demeanor as they shall acquire a collaborative work style as well as egregious interpersonal communication skills.
Clients
Question one
Which of the following words listed below would you use to describe the product of our company? Buggy, Great, Fine or Life-saving?
The intention of the above question is to establish why the client should care about how the customers of a particular product would describe the product or services of a particular company. It’s is essential when your products or services is determined to be buggy in the pace of “Life-saving”. Notably, it is advisable to check the most ordinary positive words that are applied to describe your product.
Question two. To which level does our product meet your needs?
This is established to be a broad topic of deliberation though specific enough to give out actionable outcomes. Provision of product that tends to meet the needs of a customer is prerequisite to enhance higher customer satisfaction.
Question three. What are the most essential parameters that we are missing?
With the proper interrogation of the above question, it will be clear that the act of offering what your customers need aids in the improvement of their retentions to stick to your products and services. In a situation whereby your company fails to provide everything that a customer advocates for, they will definitely seek another provider in the near future.
The response to the above customer survey questions is deemed vital to help you minimize the level of risks that are evaluated based on building a product roadmap.
Letter to the CEO of Roanoke Branch.
Chairman, Human Resource Management
Phoenix Advertising
North Carolina
May 23rd, 2019
To:
Chief executive officer
Phoenix advertising
Roanoke, Virginia
Dear Sir,
RE: ENQUIRY, VIRGINIA BRANCH
I hereby write this letter to notify you that I will be visiting your premises on May 30th, 2019. The purpose of the meeting is an objective consensus based on a fundamental reality that has been accepted upon by a panel of a substantial number of experts that is aimed at providing aid with the managerial department to countercheck into a few preparations to enhance the visit to be successful.
My humbly request you to prepare an appropriate number of documents purposed for the planned visit. Among them, the employment contracts for the employees should be accounted for. The knowledge that will be acquired will enhance to acquire information on based on terms of service that are rendered by your organization to the employees. Additionally, I would like to access a document associated with the complaints that are tabled by the employees in the last three years and the manner in which the complaints are addressed. It is my request also to be allowed to obtain the policies of the Roanoke branch, account management and the procedure applied.
It is my wish also to obtain information that is related to the performance of employees. In this regard, I request you to arrange two distinctive meetings between the graphic designers and me, the account managers as well as the directors of art. These two types of meeting will facilitate me to obtain a clear perception of the working relationship in regard to the above three functions that are so essential. Moreover, it is my wish to poses a detailed report concerning the evaluation of staffs in the last two years. The recording of the report should fully cover the strong and weak areas that are exhibited by the employees. It should also cover evaluation on all the quarters. This report will be important in determining the level of morale that is exhibited by the staff.
Finally, I kindly request you to produce any report available based on the complaints raised by the customers whereby the report should focus on the specific complaints tabled, and the manner in which those complaints were attended to. This will be instrumental in acquiring the information based on the perception of employees as well as the entire organization. Thank you and it’s my hope to meet you soon.
Yours sincerely
Chairman
Human Resource Manager
Work cited
Susan Heathfield M. “The Role of Employees Who Work in Labor Relations.” 2019, www.thebalancecareers.com/what-do-employees-who-work-in-labor-relations-do-1918549.
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