One of the key issues in the management of employees in Firefox Australia is communication. Communication simply refers to the process by which individuals share their thoughts, feelings, and information. Compared to animals, human beings are unique creatures due to their ability to objectify thoughts and ideas using language. The communication language used by human beings mainly consists of texts, symbols, and sounds. Similarly, communication in companies is normally in the form of appropriate body language, sounds and signs, and texts. Communication is an essential tool in the management of employees in companies. For seamless coordination of activities within the company, managers are always issuing instructions and commands to employees through various communication processes. Also, employees rely on communication for effective teamwork amongst themselves (). Communication is one of the issues concerning employees in all companies, this paper seeks to analyze how communication in Firefox affects the management of employees. This analysis will be anchored on the perception theory.
Perceptions of employees
Companies operate in an intricate business environment which requires employees to rely on their perceptions in order to acquire essential information. Therefore, perceptions are regarded as critical components of communication processes in companies. Any acts of communication are perception actions. Employees receive instructions or share information at work through communicative acts. Perception theory holds that the process of perception has three components in which individuals utilize in order to make sense of any message targeted to them. Individuals select, organize and do an interpretation of stimuli in a way that it makes sense to them. Similar to public and personal lives, this happens in professional relationships as well (). For instance, an employee requests a colleague for assistance at work and says that the task will take a short time. However, they end up taking more than an hour of which it is too much time according to the employee offering assistance. This clearly shows that the perception of “short time” differs amongst these two colleagues. Therefore, perception differences may lead to misunderstandings and a major breakdown of communications in worst-case scenarios. Communication-related issues in companies are detrimental and will hinder Firefox productivity.
Perception as acognitive process
Perception is a cognitive process that enables employees to receive, decode, and provide feedback in any communication processes within the company. However, when it comes to the management of employees in Firefox it is challenging since the cognitive process varies among individuals. Perception has a significant influence amongst employees on all communication processes taking place within the company. Managers who have mastered the skill of understanding the process of perception are able to manage their employees effectively. How can they do that? Well, while communicating with employees at Firefox they will be able to consider any possible misunderstandings that may arise hence aiding them to effectively communicate with the employees.
Firefox wants to gain a larger market share by outdoing her competitors. How can this goal be realized? The answer lies within employee management and the communication processes within and outside the company. In the management of employees, managers should ensure that messages are constructed and delivered appropriately. This means that for effective communication with employees, managers should have a clear understanding of the perception process. One way of ensuring this is by being aware of some characteristics among the employees which may affect their perceptions. These characteristics include; the present mood of employees, age, past experiences, culture, and even gender.
Checking employee perceptions
The management and employees at Firefox should learn how to check their perceptions for effective communication in the company. Employee management in companies is a herculean task, however, with everyone in the company communicating effectively it all becomes easy. One way of enhancing effective communication is through perception checking. How can individuals check the accuracy of their perceptions? Some of the ways through which individuals can employ in checking their perceptions include; relationship consideration, observation, asking for clarification, and even using senses because “instincts never lie”.
The perception theory of communication comes in handy for any company that wants to excel in employee management for better company results. This theory will promote effective communication which will guarantee strong employee relationship, sharing of innovations and ideas, enhanced teamwork, and above all, employees will have a clear understanding of what is expected of them. Some of the strategies that can be employed by Firefox to promote effective communication processes include; adoption of a communication environment that is open, inclusivity in communication, utilize multiple communication channels, checking on employees regularly, and training of employees on how to communicate effectively.
Communication is one of the key issues concerning employee management in organizations today. To ensure effective management of employees there must be effective communication as well. Communication processes are greatly influenced by our perceptions. These perceptions may lead to communication breakdown hence hindering the performance of the organization. To communicate effectively the management and employee should be aware of perceptions to be able to avoid overcome challenges that may lead to ineffective communication.
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