The findings of the study
The findings of the study established that altering or tampering with one tier will have an overall positive or negative effect on the performance of a business. From the findings, removing a tier with the weakest link results to a stronger supply chain while removing a tier which is very profitable to the supply chain then, the overall design and network of the business is adversely affected. The study recommends a direct supply chain from the manufacturers to organizations; organizations can order for products from the manufacturer. The study further recommends that adoption of RACI matrix to manage the tasks and the persons involved so that when one supply chain stalls or breaks one can tell who is responsible and take the appropriate actions to ease the process.
Interactions on the websites
The interactions on the websites will allow DCT to improve on their visibility so as to accommodate the needs of the clients. The purchase of the Lenovo laptops at the DCT will allow the integration of other departments where people can now come up goals and the expected outcomes based on what will bring the most benefit with increased visibility. From these, the DCT can now network with the appropriate vendors and engage them through a win-win relationship to maximize all the efforts. With these efforts, DCT should upgrade their technology and adopt systems that are able to detect deviations and give out alerts. Finally, DCT should adopt continuous measuring of results through a monitoring process and adopting ways of improvement for efficiency and effectiveness on how the Lenovo computers operate to avoid stalling of the supply chain performances or the overall performance of the business. Increased visibilities and increased interactions of the stakeholders at DCT should form as the baseline for the supply chain management. The success of DCT is solely on the ability to capture and captivate its stakeholders by providing customer-tailored products and services that are stakeholders inspired. To ensure that DCT is successful in the events services it offers, the felt needs of the stakeholders is a prerequisite. The event managers are obligated to carrying out a feasibility study to assess the needs of the targeted audience in terms of comfort, security, safety, and their preferences. The managers of DCT should ensure that the events conducted are very impressive and the stakeholder’s emotions are stricken by the events. This will make the event special for the stakeholder and be able to connect with the events being conducted thus ensuring the satisfaction of the stakeholders.
The advantage of the DCT
DCT will be at an advantage looking at the potter’s model, having rival suppliers of the Lenovo computers will give the company a bargaining power to negotiate with the supplier rivals. DCT will be able to identify which supplier attracts more customers especially in the supply of Lenovo computers. This will also help DCT in comparing the prices, the services and the discounts accorded by rival suppliers of Lenovo laptops to be able to choose from where the DCT will make its purchases from. Should also consider better laptops that are in the market and compare with the efficiency of Lenovo market before procuring. The potter model will also shape greatly on the kind of suppliers the DCT interacts with by understanding their supplying power. Through this DCT will be able to understand their capacity levels which will determine their potential to change prices. This will also avail information on the number of suppliers present in supplying of Lenovo laptops and exactly who they are. This will allow DCT to make informed choices of the price of the Lenovo computer, the suppliers available and their capacities and also alternative products in the market in place of Lenovo and their specs. To offer world-class services, DCT should consider other practices from other countries that have been integrated to ensure that they attract visitors from all over the world and reach new people in the market. This is accomplished by checking the stakeholder’s needs and building it to be more unique than what is provided elsewhere and still be able to meet customer’s satisfaction to gain a competitive advantage. The strength of the supply chain at DCT will also be greatly be influenced by the Pestle analysis, in determining how external factors may influence the operations in the supply chain at DCT. The pestle analysis focus on the political, economic, socio-cultural, technology, legal and environmental factors that may affect the DCT from gaining a competitive advantage. The analysis results derived from pestle is key in forming the DCT decisions in the future on how the operations will be governed to ensure long-run profitability and success of the organization. Pestle analysis allows for precautionary measures in identifying of risks that may occur in the supply chain based on the above factors and allowing for mitigation and a contingency plan on the same to ensure that the purchase of the Lenovo laptops is successful. Both approaches potter 5 forces and pestle analysis bring out the strength of supply chain at DCT through the potter force providing a buyer and supply bargain which help identify the strength and the weakness of the supply chain while the pestle shows the factors that may affect DCT during the procurement of the Lenovo Laptops which makes the department to be ready and informed.
The supply chain involves a lot of many players which can be a tedious process. The study recommends that the use of RACI matrix which is an acronym for responsible, accountable, consult and informed should be put in place so as to manage the tasks and the persons involved so that when one supply chain stalls or breaks one can tell who is responsible and take the appropriate actions to ease the process. Each person from the department and the manufacturing company will have a clear description of what they ought to do.
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