Challenges with employee retention

Discussion One: Examining a Sample Memo

1. The problem that the student is addressing in her company is employee retention. She indicates that there are challenges with employee retention in her organization, as evidenced by a recent case where two valued employees left the company. The result of that occurrence has been unfavorable working conditions and stress on the remaining staff members.

The literature reviewed by the student informs the problem she is addressing sufficiently. The details of her literature review indicate that a good work environment is critical for good employee retention rates. The literature also provides possible aspects of how her organization could go about resolving this problem. For example, the literature reviewed by the student indicates that job satisfaction, job security, and benefits are important for older generation employees, while millennials appreciate a work environment where they are a part of something they believe in. Overall, it is notable that the student’s reviewed literature has sufficiently informed the study problem proposed by the student.

2. The student has proposed to conduct a survey as her primary research towards informing this problem. She plans to survey the employees on what motivates them to come to work each day and also survey them on what they appreciate about the management and what they do not appreciate about the organization’s management.
3. Notably, an interview where the student uses a questionnaire to collect the primary data could also be a great and more efficient method to complete this task of her study. Some employees may not be willing to open up to the student about problems they see with the management even when informed that the information they provide will be confidential. In such cases, using a questionnaire where the employees can provide their honest feelings and concerns about the management without providing personal details could encourage the employees to offer more details about the current situation within the organization and what the employees would prefer in the work environment.
4. As the Human Resource Director in the student’s organization, Ms. Joyce Smith has a primary responsibility of ensuring that the organization has a skilled and motivated team of employees who can help it achieve its mission. She is concerned about the best ways to ensure that the employees are motivated and productive, and this primary research would be a great way for her to get to understand the expectations of the employees and how she can create an environment where these employees are happy to give their best for the success of the company. While secondary data in the form of findings on studies and articles on employee retention and turnover could offer some useful background on the topic, Ms. Smith would not be much interested in these because she would best want to understand the specific retention and turnover issues in her company and how employees would want to see these addressed for better productivity. The primary research would be the best way to get this information, and consequently, a critical reason she would want to have more of the primary data and less of the information contained in the secondary data.

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